back menu

Privacy policy

This Privacy Policy describes how Dream Chat: Enjoy AI Character (“we”, “our”, or “the app”) collects, uses, stores, and protects your personal information. By downloading, registering, or using the app, you agree to the terms outlined in this policy.

1. Information We Collect

When you use our app, we collect personal information that you voluntarily provide during registration and usage. This includes your username, age, email address, and password. This information is essential for creating your account and allowing access to the app’s features. We do not collect unnecessary personal data beyond what is required for functionality.

2. Account Registration

To use the main features of the app, you must create an account. During registration, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials. Any activity performed through your account is considered your responsibility.

3. Profile Customization

The App allows you to personalize your experience by creating AI-generated characters based on your preferences. These preferences may include general appearance and personality traits. This functionality is provided for entertainment purposes only. AI-generated characters are fictional and do not represent real individuals.

4. How We Use Your Information

We use your personal information to operate and improve the app. Specifically, your data is used to create and manage your account, enable chat functionality, personalize AI responses, and enhance overall user experience. Additionally, we may analyze usage patterns to improve features and system performance.

5. Chat Data and AI Processing

The App provides AI-powered chat functionality.

All messages exchanged within the App are processed by automated systems to generate responses, maintain functionality, and improve service quality.

Important information about AI interactions:

  • All responses are generated by artificial intelligence systems
  • AI does not represent real people and does not have emotions or awareness
  • AI-generated content may be inaccurate, incomplete, or inappropriate
  • Users should not rely on AI for professional advice (including medical, legal, financial, or psychological matters)

Chat data may be analyzed to:

  • Improve response quality
  • Detect abuse, violations, or harmful behavior
  • Maintain system performance and safety

We do not use chat content for unrelated purposes.

6. App Features

The App includes several main sections such as “My Profile,” “Chat Rooms,” and “Create AI Character.”

Each of these features uses your data to function properly. For example, your profile stores your personal details, chat rooms enable interaction within the App environment, and the character creation feature allows you to generate AI-based companions based on your preferences.

7. User-Generated Content and Moderation

The App allows users to generate content through interactions.

We may monitor, review, or remove content that violates our policies. Users who engage in harmful, abusive, or illegal behavior may be restricted or permanently banned.

Users can report inappropriate content through the App or by contacting us directly via email: [email protected]

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, contact us at: [email protected]

9. Data Storage

Your information is stored on secure servers using industry-standard protection methods. We take reasonable technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

10. Account Management

You have full control over your account. You can update or edit your personal information at any time through the profile settings. If you choose to delete your account, your personal data will be removed from our active systems or anonymized, except where retention is required by law.

11. Data Sharing

We respect your privacy and do not sell, trade, or rent your personal information to third parties. Your data may only be shared with trusted service providers who assist in operating the app, and only to the extent necessary for those services.

12. Age Requirement

The app is intended only for users who meet the legal age requirements in their jurisdiction. By registering, you confirm that the age you provide is accurate and that you are permitted to use such services under applicable laws.

13. Commitment to Child Safety

At Dream Chat: Enjoy AI Character, we are firmly committed to maintaining a safe and respectful environment for all users. Protecting minors is a top priority, and we strictly enforce policies that prevent any form of child exploitation (CSAE), abuse (CSAM), or inappropriate conduct within the app.

Standards Against Child Exploitation (CSAE)

Strict Zero-Tolerance Approach

We do not allow any content, behavior, or communication that involves the exploitation or abuse of minors. This includes inappropriate interactions, attempts to engage minors in harmful conversations, or any form of grooming behavior.

User Awareness

We aim to promote responsible use of the app by encouraging users to remain alert and informed about online safety. Users are expected to act respectfully and report any behavior that appears suspicious or inappropriate.

Easy Reporting System

Users can report concerning content or interactions directly through the app. Every report is carefully reviewed, and appropriate action is taken without delay.

Cooperation with Authorities

We fully cooperate with relevant law enforcement agencies and child protection organizations when required. Any serious violations may be reported to the appropriate authorities.

Prevention of Child Sexual Abuse Material (CSAM)

Prohibited Content

Any form of child sexual abuse material (CSAM) is strictly forbidden. Users who attempt to upload, share, or engage with such content will be permanently banned and may be reported to legal authorities.

Content Monitoring Measures

We use technical safeguards and monitoring tools designed to detect and prevent harmful or illegal content. These systems help us maintain a safer environment for all users.

Dedicated Safety Contact

For any concerns related to user safety, including child protection, users can contact us directly at: [email protected]

We take all concerns seriously and respond as quickly as possible.

Legal Compliance

We follow all applicable laws and regulations related to child safety and online protection. Our policies are regularly reviewed and updated to remain aligned with current legal standards.

User Feedback and Support

We value user feedback and encourage you to report any issues, concerns, or suggestions. You can contact us through the in-app support option or by email. Your input helps us improve safety and maintain a positive environment for everyone.

14. Security Measures

We implement appropriate security measures to protect your personal data. These include encryption, secure storage systems, and access control mechanisms. Despite these efforts, no method of transmission or storage is completely secure, and we encourage users to take precautions.

15. Email Communication

Your email address may be used to send important notifications, such as account updates, security alerts, or changes to policies. We may also respond to inquiries or support requests using your email.

16. Third-Party Services

The app may include links or access to external websites and third-party services. Please note that we do not control these platforms and are not responsible for their content, security, or privacy practices. We strongly recommend reviewing their privacy policies before providing any personal information.

We take your privacy seriously and are committed to protecting your data. To enhance the performance and reliability of the app, we use trusted third-party tools such as Firebase and Kochava.

These services may automatically collect certain technical and usage-related information, including:

  • Device Information: Details such as device type, model, and operating system version.
  • Technical Logs: Information like IP address, browser type, and general interaction data within the app.
  • Usage Data: Insights into how often the app is used, which features are accessed, and general user behavior patterns.

The information gathered through these services is used strictly to improve the app and ensure smooth operation. Specifically, it helps us:

  • Monitor system performance and maintain stability
  • Understand user behavior to enhance features and usability
  • Detect and resolve technical issues efficiently

For more detailed information on how these third-party providers handle data, we encourage you to review their official privacy policies:

  • Google Analytics for Firebase (https://firebase.google.com/policies/analytics)
  • Kochava (https://www.kochava.com/website-visitor-privacy-policy/?int-link=menu-website-privacy)

17. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Once the data is no longer needed, it will be securely deleted or anonymized unless legal obligations require otherwise.

18. User Responsibilities

As a user, you agree to use the app responsibly. You should not provide false or misleading information, attempt to access other users’ data, or use the app for illegal or harmful activities. Misuse of the app may result in account suspension or termination.

19. Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

  • Contract — to provide the App services
  • Legitimate Interest — to improve functionality, analytics, and security
  • Legal Obligation — where required by applicable law

20. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. If changes are made, they will be posted within the app or communicated through appropriate channels. Continued use of the app after updates indicates your acceptance of the revised policy.

21. International Use

If you access the app from different countries or regions, you acknowledge that your data may be processed and stored in locations where data protection laws may differ from those in your jurisdiction.

22. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:

Email: [email protected]

We will make reasonable efforts to respond promptly and address your concerns.

23. Consent

By creating an account and using Dream Chat: Enjoy AI Character, you confirm that you have read, understood, and agreed to this Privacy Policy. Your continued use of the app signifies your acceptance of these terms.